Housekeeping Team

Job Summary
The Housekeeping Team member is a key member of the Trout team and an essential part of Trout Lake Camps' ministry. At Trout our core beliefs dictate how we serve and minister to others be it campers, parents, volunteers, interns, summer and year-round staff. This is a full-time ministry position, in which our heart, commitment, and attitude of reflecting Jesus should be evident to everyone as we communicate the essence of the Gospel.

This person assists the Housekeeping Manager in the completion of all housekeeping leaning functions at Trout. Safe, Fun, Gospel is the foundation of the Trout experience. The Housekeeping Team member directly accountable to the Housekeeping Manager.

While the Housekeeping Team member is accountable to the Housekeeping Manager, there are times when the Operations Director, a Site Director, and Executive Director may provide direction. To be successful, this position must coordinate their efforts with all other departments.

Job Duties include, but are not limited to:

Year Round
• Assisting in cleaning all facilities before the arrival of guests. This includes the following:
All lodging areas (all Cabins, Shalom, The Cottage, and Staff Housing)
Restroom facilities
Meeting areas
Trash removal (non-construction)
• Utilizing Asana for daily information regarding guest groups.
• Assisting in any routine or specific maintenance on facilities (lights, doorknobs, furniture, door screens, windows, heating systems, etc.).
• Assisting in the set-up of facilities and equipment as requested and ensure that everything is safe and functional.
• Assisting in teaching all assigned staff how to properly clean to a high standard of clean.
• Driving bus for guest groups around Trout property as scheduled.
• Following applicable Standard Operating Procedures (SOP's).

Tri-Season
• Assisting in supervising cleaning crews.
• Assisting with routine maintenance (lights, doorknobs, etc.)
• Hosting or assisting hosts as assigned.

Summer
• Assisting in checking all assigned facilities prior to the start of each camp week.
• Helping to supervise summer staff, Dteam staff, and volunteers assigned to this department.
• Coordinating schedule with Housekeeping Manager.

Other Job Duties
• Minister to fellow staff, summer staff, Dteam, volunteers, campers and guests according to our beliefs founded in God's word.
• Performing other duties as assigned.
• Building and maintaining relationships with past and present Trout staff.
• Working weekends and other irregular hours as deemed necessary
• Being on call for emergencies as assigned.
• Accurately recording hours worked in Buddy Punch or other time recording software.
• Attending all departmental daily and weekly staff meetings as scheduled.
• Attending all organizational staff meetings as assigned.

Qualifications and Requirements
• A minimum of two years of experience in Christian camping or a housekeeping or maintenance position preferred.
• Knowledge of general facilities and equipment maintenance.
• Highly organized, flexible individual with experience in multi-tasking, creative thinking, problem solving, and teamwork.
• Basic Computer skills and knowledge.
• Good "people skills."
• Organizational and communication skills.
• Able to meet deadlines and communicate effectively with other camp departments.
• Shall exhibit the qualities of a "self-starter," not relying on outside influences for motivation.
• Preferred: First Aid Certified, CPR Certified.
• Preferred: Class B- CDL with Passenger Endorsement.

Other Information
• Individual must be in agreement with the Converge North Central Statement of Belief.
• The employee will not act in a way that contradicts, undermines, or opposes our core ministry principles (see Mission, Culture, and Belief Statements).
• As a member of Trout's ministry staff, you may be assigned to a different role than the one you were hired for. At all times, no matter what you are given to do, Cabin Buddy, Skills Class Instructor, lead a group of Dteamers or a group of campers, etc., you are expected to act in accordance with Trout's ministry principles.
• The employee will represent Converge North Central and Trout Lake Camps in a positive light in all conversations, both on and off the job, to guests, volunteers, and fellow employees.
• Caring relationships support all of our work.
• When work is not available in this area, the employee may be asked to assist in other areas as needed.
• A background check and completion of the MinistrySafe program are required and must be successfully completed prior to employment.

This salaried position is listed at $33,000/year.

The position will average from 40 to 48 hours per week on an annual basis. This means that some weeks in the summer may require 48+ hours per week be worked. Other weeks during the off-season may require fewer hours per week. Because of the nature of this position flexibility is required in the hours that can be worked.
This document reflects the general details necessary to describe the principal functions of this job, the level of expertise, skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements.